How Employee Security Training Works

Setup

  • Once you have enrolled in Employee Security Training, we will set up a meeting with your point-person.
  • The point-person you assign us we will be responsible for providing a users list (.csv or .xlsx formats are preferred) of all staff names and email addresses.
  • Additionally, we can customize your training by departments where our micro-modules would be appropriate.  This can all be discussed with the point-person on our intro call.
  • Finally, your IT department will be provided with a list of name servers to white list to ensure our phishing emails are reaching your users.

Baseline Phishing

  • Before starting our security awareness training, we will conduct a baseline phishing test to establish your company’s phish-prone percentage (the number of users who open and/or click on phishing links).
  • Baseline Phishing tests are a real eye-opener to the level of risks companies face on a daily basis.

Security Training

  • We deliver on-demand, high-quality web-based training with demos to understand the mechanisms of malware, phishing and social engineering techniques.
  • Our standard training class is 45 minutes.  Your company can choose to just take the basic training, however we have a multitude of security training micro-modules that can be added to your training.  Micro-modules can be included for various departments.
  • We will coordinate the start-date and end-dates for training.
  • All users will receive an email invitation the day training starts as well as a multitude of reminder emails before training ends.

Ongoing Phishing

  • Users will receive monthly phishing emails to ensure that they’re on top of their toes when it comes to security awareness.
  • Users who click on phishing emails will be automatically entered into a “clickers” group where they will be required to take a refresher course on security awareness.
  • Monthly phishing reports will be provided to your company along with a list of monthly “clickers”.

Reporting

  • The point-person for the company will have access to enterprise-strength reports which provides stats and graphs on both phishing and training, available by individual or groups.  
  • The at-a-glance dashboard shows campaign status, completion percentage and more!